Express Shipping Wait Less, Play More
Sports - Fitness - Leisure - Garden In Stock
International delivery to 190 countries

Contact Us

Monday - Friday 8am - 9pm | Saturday 9am - 5pm | Sunday Closed Opening hours may vary on Bank Holidays.

Visit our Help page to view our FAQs regarding orders, deliveries and returns.

Help with issues regarding our bestselling products such as Football Goals, CosySpa Hot Tubs, VICI Scooters or Golf Nets, please visit our Product FAQ page.

Alternatively please use the form below to get in contact with our team. Please provide all order details, relevant information and photographs where necessary to ensure we can respond to your enquiry as quickly as possible.

CALL US:

01691 683 807

LIVE CHAT:

Click here and we’ll answer instantly

WRITE TO US:

  • Net World Sports
  • Bryn Lane
  • Wrexham Industrial Estate
  • Wrexham
  • LL13 9UT

COMPANY NUMBER:

06899671

VAT NUMBER:

946544201

  • Delivery Information

    Standard Delivery

    • Express: 1-6 working days (Monday to Friday)
    • Standard: 6-12 working days (Monday to Friday)

    International Delivery

    • Express: 1-6 working days
    • Standard: 6-12 working days

    Postal strikes are not affecting our services, we are using alternative couriers.

  • Return Information

    "Can I return an item?"

    If you are not completely happy with your product we have a 30 day returns policy. Please get in touch with us and our helpful customer service team will support with rectifying any issues.

    "What is your returns policy?"

    Don’t worry if you need to return an item, see below step by step information to do so.

    Please note: We do not accept returns or refund purchases for customised or custom sized items, this includes custom sized netting.

    For information on restocking fees, please see our terms and conditions

    NB: We recommend you use a courier service with tracking, so you can see your package’s progress.

    "Who pays for me to post the item back?"

    You will be liable to cover the cost of the return of the item. We highly recommend using a tracked courier, as unfortunately we cannot be held responsible for any missing products.

    • Contact our customer service team who will send you a returns form.
    • Repackage your goods in their original packaging, including the form we have supplied you with.
    • Return package in post to us to complete the process.

    "What should I do if I’ve receive faulty goods?"

    If for any reason at all you believe we’ve sent you faulty or defective items, we’ll try and get to the bottom of things as soon as possible. Call our Customer Service team and they’ll advise you on the best course of action.

    "How will I receive my refund?"

    We aim to make the process as easy as possible and try to refund in the same method as you have initially paid for your order.

    "How long will it take for me to receive my refund?"

    We aim for as the refund to be actioned as quickly as possible. Due to the multiple stages required in the refund process, it can sometimes take up to 14 days but we aim to keep you updated along the way.

Our Awards

The Sunday Hundred Award Logo
The Lloyds Bank British Business Excellence Award Logo
The Sunday Times BDO Profit Track 100 Award Logo
Great British Entrepreneur Awards 2022 Award Logo
Growth Index 2022 Award Logo
The Sunday Hundred Award Logo
The Lloyds Bank British Business Excellence Award Logo
The Sunday Times BDO Profit Track 100 Award Logo
Great British Entrepreneur Awards 2022 Award Logo
Growth Index 2022 Award Logo